SUPPORT

使用支援Support

收錄、整理或找回文字時遇到問題?我們會協助你。

Need help capturing, organizing, or finding a saved passage? We’re here.

聯絡我們Contact us

請寄信至 chiugastudio@gmail.com。若要回報問題,請附上 iPhone 型號、iOS 版本、隨拾句版本,以及重現步驟;請勿寄送私人摘錄或敏感網址。

Email chiugastudio@gmail.com. For bug reports, include your iPhone model, iOS version, Quote Hoarder version, and steps to reproduce. Please don’t send private excerpts or sensitive URLs.

回覆時間Response time
我們通常會在 3 個工作天內回覆。We usually reply within three business days.

常見問題Frequently asked questions

如何從 Safari 收錄文字?How do I capture text from Safari?

選取文字,點「分享」,再選擇「隨拾句速記」。你可以確認來源、加入標籤與註解後保存。

Select text, tap Share, then choose Quote Hoarder Clip. Review the source, add tags or a note, and save.

在分享選單找不到隨拾句?Quote Hoarder isn’t in the share sheet. What should I do?

先開啟隨拾句一次,再回到分享選單,滑到 App 列尾端點「更多」,將隨拾句加入常用項目。如果仍未出現,請重新啟動 iPhone。

Open Quote Hoarder once. Return to the share sheet, scroll to the end of the app row, tap More, and add Quote Hoarder to Favorites. If it still doesn’t appear, restart your iPhone.

收藏會同步到其他裝置嗎?Do clips sync across devices?

1.0 版只保存在目前裝置,不提供雲端同步。你可以在「設定 → 備份與還原」匯出 JSON 備份。

Version 1.0 stores clips only on the current device and doesn’t provide cloud sync. Export a JSON backup from Settings → Backup & Restore.

如何復原誤刪的收藏?How do I recover a deleted clip?

刪除後可立即點「復原」。同一次使用期間也可到設定復原最近刪除;若已重啟 App,請嘗試「復原自動備份」。

Tap Undo immediately after deletion. During the same session, Settings can restore the most recent deletion. After restarting, try Restore Automatic Backup.

如何匯出或還原備份?How do I export or restore a backup?

前往「設定 → 備份與還原」。匯出會建立 JSON 檔;匯入會將備份內容合併至目前收藏。

Go to Settings → Backup & Restore. Export creates a JSON file; import merges that backup into your current collection.

圖片文字辨識會上傳嗎?Are images uploaded for text recognition?

不會。圖片文字辨識在裝置上執行,隨拾句不會把圖片傳送到開發者伺服器。

No. Text recognition runs on-device, and Quote Hoarder doesn’t send images to the developer’s servers.